Differences

This shows you the differences between two versions of the page.

--- en:legal [2020-09-06 15:30] – created admin
+++ en:legal [2025-08-29 13:54] (current) – admin
@@ Line 5: / Line 5: @@
   * The following activities are forbidden:
-    * illegal activities,
+    * illegal activities, child abuse,
     * spam, flood, denial of service, network scans,
     * spreading viruses, hacking, phishing,
+    * copyright infringement,
     * any activity that results in one of our IP addresses getting blocked.
   * You are fully responsible for your activities when using our services.
-  * Any violation of these conditions might result in the suspension or termination of your account, depending on severity.
+  * Any violation of these conditions might result in the restriction, suspension or termination of your account, depending on severity.
   * Our services are provided on a best-effort basis. Due to the nature of the Internet, speeds can not be guaranteed.
   * No data will be shared with third parties, unless required by law.
+===== Refunds =====
+We offer a 15-day money-back guarantee if you are not satisfied with our services. The 15-day period starts when the payment is made. To prevent money laundering, we do not accept refunds for payments made in cryptocurrencies, cash or vouchers.
+===== Fair use =====
+Unless specified otherwise, we consider that transferring more that 1 TB in 24 hours is an abuse of the service.
+===== Legal contact =====
+Neutral Network Lab, 20 route de Liac, 65140 Segalas, France